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By James C Spohrer; Louis E Freund

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2004. Quantitative Analysis of the Energy Requirements for Development of Obesity. , and Pangaro, P. 2010. Reframing Health to Embrace Design of our Own Well-being, Interactions, May-June, 56-63 Kennedy, G. 1953. The role of depot fat in the hypothalamic control of food intake in the rat. , B, Biol Sci. 140 -901: 578–596. Lassard, R. 2006. Improving the Health of Canadians: Promoting Healthy Weights. , Lafortuna, C. , et al. 2009. Relationship Between Basal Metabolic Rate, Gender, Age, and Body Composition in 8,780 White Obese Subjects.

7% (the percentage of nominal GDP in fiscal 2009 not including the agriculture, forestry, fisheries, mining, and manufacturing industries), and according to a study by the Organization for Economic Co-operation and Development (OECD) the shift to a service-based economy has advanced steadily in other countries too. However, productivity in service industries is lower than in manufacturing industries, and the need to achieve innovation and productivity improvements has become an important issue (Ministry of Economy, Trade and Industry of Japan 2007).

1 Service innovation research We look into service innovation research. The macro level innovation surveys are conducted including service industries. Miles pointed out that there are two issues on service innovation surveys (Miles, 2002, 2007). One is the survey design which is biased to the technological innovation. The current survey questionnaires depend on the innovation studies based on goods innovation (Miles, 2007, Drejer, 2004), and could not capture the wider scope of service innovation.

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